Refund & Cancellation Policy

1. Cancellation Policy

We understand that plans may change. If you wish to cancel a service request, please contact us at least 3 hours before the scheduled appointment. Cancellations made within this time will be processed without any charges.

2. Refund Policy

Refunds are applicable only under the following conditions:

• The technician fails to arrive within the agreed time slot.
• The service could not be completed due to issues from our end.
• You were charged incorrectly due to a billing mistake.

**No refunds** will be provided for successfully completed services.

3. Refund Process

If you are eligible for a refund, please contact us at:

4. Exceptions & Special Cases

We reserve the right to refuse refunds in the following cases:

• If the service was declined or refused upon the technician's arrival.
• If the issue was fixed, but later a new/different problem arose.
• If the customer provides incorrect information that leads to an incomplete service.

5. Contact Us

If you have any concerns about refunds or cancellations, please reach out to our customer support team: